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Contact Us

Give us a call, ask a question, schedule an appointment, or drop by a location

Member Care
(Call Center)

Monday – Friday Hours
7:30 am to 6:00 pm

Saturday Hours
9:00 am to 1:00 pm

Call Us
(503) 215-6090
(888) 849-5189

We’d love to hear from you

Whether you have questions, need assistance, or have suggestions you’d like to share with us, we’re just a call or click away.

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Upload Documents Safely & Securely

Upload and send your documents safely and securely to our Member Care or Loan Department.

Document Upload Page

Schedule a Remote Appointment

Schedule a phone or video appointment with one of our knowledgeable Member Service Representatives.

Schedule Now

Branch & Service Center Locations

Milwaukie
Administration Office

6400 SE Lake Road, Suite 125

Milwaukie, OR 97222

Phone: (503) 215-6090

Fax: (503) 513-8770

Monday – Friday, 7:30 am to 4:00 pm

Interactive Teller Machine (ITM/ATM) location

one-on-one appointment

Schedule Now

St. Vincent Medical Center Branch

9205 SW Barnes Road
Portland, OR 97225

Phone: (503) 215-6090

Fax: (503) 216-2328

Monday – Friday, 7:30 am to 4:00 pm

Interactive Teller Machines (ITMs/ATM) location

one-on-one appointment

Schedule Now

San Diego Cashless Branch

4855 Seminole Drive
San Diego, CA 92115

Phone: (503) 215-6090

Fax: (503) 513-8770

Monday – Friday, 9:00 am to 6:00 pm

Automated Teller Machine (ATM) location

one-on-one appointment

(Available in 2023!)

Providence Portland Medical Center (PPMC)/Cancer Center
CU Service Center

4805 NE Glisan Street
Portland, OR 97213

Monday – Friday, 7:30 am to 4:00 pm

Interactive Teller Machine (ITM/ATM) and Video Banking Kiosk (VidMe)

Member Care (Call Center)

Hours:

Monday – Friday, 7:30 am to 6:00 pm

Saturday, 9:00 am to 1:00 pm

Reach Us by Mail or Fax

Mailing/Shipping Address:

Providence Federal Credit Union

6400 SE Lake Road, Suite 125

Milwaukie, OR 97222

Fax:
(503) 513-8770 (Admin Office & San Diego Branch)

(503) 216-2328 (St. Vincent Branch)

VISA DEBIT AND CREDIT CARD CONTACT INFORMATION

VISA Credit Card Payment Address
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
VISA Credit Cards Free Pay-By-Phone
Phone: (503) 215-6090 + Toll-Free (888) 849-5189
(Transfer from your Providence FCU account to your VISA account only.)
Report Lost, Stolen, or Fraud VISA Debit or Credit Card
Phone: (866) 633-7032
When Traveling Abroad or Away from Home Base
Phone: (866) 633-7032
VISA Debit or Credit Card Activation & Select PIN
Phone: (800) 631-3197
Visa Debit or Credit Card Reset PIN
Phone: (888) 886-0083
Inquire or Dispute a Visa Debit or Credit Card Transaction
Phone: (866) 633-7032

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