Whether you have questions, need assistance or have suggestions or concerns you’d like to share with us, we’re just a call, click or a short drive away.
Schedule a One-on-One Appointment
Schedule a one-on-one appointment with one of our skilled Member Service Representatives
Milwaukie Office
Monday - Friday, 7:30 am to 6:00 pm
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
503-215-6090
Providence Office Park II Branch
Temporarily Closed
Monday - Friday, 7:30 am to 4:00 pm
4340 NE Halsey Street
Portland, OR 97213
503-215-6090
St.Vincent Medical Center Branch
Temporarily Closed
Monday - Friday, 7:30 am to 4:00 pm
9205 SW Barnes Road
Portland, OR 97225
503-215-6090
Providence Portland Medical Center - Service Center
Limited Access*
Monday - Friday, 7:30 am to 6:00 pm
4805 NE Glisan Street
Portland, OR 97213
Interactive Teller Machine and VidMe Kiosk - Providence Cancer Center
The Service Center at the Cancer Center being in-house at Providence Portland Medical Center, all access restrictions apply. Only persons authorized to be on premises have access to this location; essentially only Caregivers that are working at PPMC. Patients and visitors in-house may experience further restrictions depending on their purpose for being at PPMC, which may limit or exclude their ability to access the Credit Union services at the Service Center.
Member Care (Call Center)
Hours:
Monday - Friday, 7:30 am to 6:00 pm
Phone:
503-215-6090 | 888-849-5189
Reach Us by Mail or Fax
Mailing/Shipping Address:
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
Fax:
(503) 513-8770 (Administrative Office)
(503) 216-2328 (St. Vincent Branch)
(503) 215-6584 (POPII Branch)
Email Us.
Traveling to a foreign country or making purchases online or via phone out of the United States
Phone: (503) 215-6090, press 3 or Toll-Free (888) 849-5189, press 3 (available during normal business hours)
VISA Credit Card Payments & Address:
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
VISA Credit Cards Pay-By-Phone (free)
Phone: (503) 215-6090 + Toll-Free (888) 849-5189
(Transfer from your Providence FCU account to your VISA account only.)
Lost or Stolen VISA Credit Card
Phone: (503) 215-6090, press 4 or Toll-Free (888) 849-5189, press 4
VISA Credit Card Activation
Phone: (800) 543-5073
Falcon Fraud Monitoring
Phone: (800) 369-4887
Dispute a Visa Credit Card charge
Phone: (800) 600-5249
Verify By Visa
Phone: (800) 857-3118
Debit Card Contact Information
503-215-6090 or Toll-Free(888) 849-5189 (24/7)
Option 1 - to inquire or dispute a debit card transaction
Option 2 - to report lost/stolen or travel notifications
Option 3 - Debit/ATM Activation or Reset PIN
