Whether you have questions, need assistance or have suggestions or concerns you’d like to share with us, we’re just a call, click or a short drive away.
Schedule a Remote Appointment
Schedule a phone or video appointment with one of our skilled Member Service Representatives.
Milwaukie Office
Monday - Friday, 7:30 am to 4:00 pm
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
503-215-6090
Schedule a One-on-One Appointment
Providence Office Park II Branch
Monday - Friday, 7:30 am to 4:00 pm
4340 NE Halsey Street
Portland, OR 97213
503-215-6090
Schedule a One-on-One Appointment
St.Vincent Medical Center Branch
Now Open
Monday - Friday, 7:30 am to 4:00 pm
9205 SW Barnes Road
Portland, OR 97225
503-215-6090
Schedule a One-on-One Appointment
Providence Portland Medical Center - Service Center
Monday - Friday, 7:30 am to 4:00 pm
4805 NE Glisan Street
Portland, OR 97213
Interactive Teller Machine and VidMe Kiosk - Providence Cancer Center
Member Care (Call Center)
Hours:
Monday - Friday, 7:30 am to 6:00 pm
Saturday, 9:00 am to 1:00 pm
Phone:
503-215-6090 | 888-849-5189
Reach Us by Mail or Fax
Mailing/Shipping Address:
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
Fax:
(503) 513-8770 (Administrative Office)
(503) 216-2328 (St. Vincent Branch)
(503) 215-6584 (POPII Branch)
Email Us.
Traveling to a foreign country or making purchases online or via phone out of the United States
Phone: (503) 215-6090, press 3 or Toll-Free (888) 849-5189, press 3 (available during normal business hours)
VISA Credit Card Payments & Address:
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
VISA Credit Cards Pay-By-Phone (free)
Phone: (503) 215-6090 + Toll-Free (888) 849-5189
(Transfer from your Providence FCU account to your VISA account only.)
Lost or Stolen VISA Credit Card
Phone: (503) 215-6090, press 4 or Toll-Free (888) 849-5189, press 4
VISA Credit Card Activation
Phone: (800) 543-5073
Falcon Fraud Monitoring
Phone: (855) 961-1602
Dispute a Visa Credit Card charge
Phone: (800) 600-5249
Verify By Visa
Phone: (800) 857-3118
Debit Card Contact Information
503-215-6090 or Toll-Free(888) 849-5189 (24/7)
Option 1 - to inquire or dispute a debit card transaction
Option 2 - to report lost/stolen or travel notifications
Option 3 - Debit/ATM Activation or Reset PIN
