CONTACT

Contact Us - We'd love to hear from you.

Whether you have questions, need assistance or have suggestions or concerns you’d like to share with us, we’re just a call, click or a short drive away. 

Schedule a One-on-One Appointment

Schedule a one-on-one appointment with one of our skilled Member Service Representatives

Schedule Now

 

 

Milwaukie Office

Monday - Friday, 7:30 am to 6:00 pm

6400 SE Lake Road, Suite 125

Milwaukie, OR 97222

503-215-6090

 

Providence Office Park II Branch

Temporarily Closed

Monday - Friday, 7:30 am to 4:00 pm

4340 NE Halsey Street

Portland, OR 97213

503-215-6090

 

 

St.Vincent Medical Center Branch

Temporarily Closed

Monday - Friday, 7:30 am to 4:00 pm

9205 SW Barnes Road

Portland, OR 97225

503-215-6090

 

 

Providence Portland Medical Center - Service Center

Limited Access*

Monday - Friday,  7:30 am to 6:00 pm

4805 NE Glisan Street

Portland, OR 97213

Interactive Teller Machine and VidMe Kiosk - Providence Cancer Center

The Service Center at the Cancer Center being in-house at Providence Portland Medical Center, all access restrictions apply.  Only persons authorized to be on premises have access to this location; essentially only Caregivers that are working at PPMC.   Patients and visitors in-house may experience further restrictions depending on their purpose for being at PPMC, which may limit or exclude their ability to access the Credit Union services at the Service Center.

 

Member Care (Call Center)

Hours:

Monday - Friday,  7:30 am to 6:00 pm

Phone:

503-215-6090 | 888-849-5189

 

Reach Us by Mail or Fax

Mailing/Shipping Address:

Providence Federal Credit Union

6400 SE Lake Road, Suite 125

Milwaukie, OR 97222

Fax:

(503) 513-8770 (Administrative Office)

(503) 216-2328 (St. Vincent Branch)

(503) 215-6584 (POPII Branch)

 

Email Us.

Email Member Care Here

 

Traveling to a foreign country or making purchases online or via phone out of the United States

Phone: (503) 215-6090, press 3 or Toll-Free (888) 849-5189, press 3 (available during normal business hours)

VISA Credit Card Payments & Address:

Providence Federal Credit Union

6400 SE Lake Road, Suite 125 

Milwaukie, OR 97222

VISA Credit Cards Pay-By-Phone (free)

Phone: (503) 215-6090 + Toll-Free (888) 849-5189

(Transfer from your Providence FCU account to your VISA account only.)

Lost or Stolen VISA Credit Card

Phone: (503) 215-6090, press 4 or Toll-Free (888) 849-5189, press 4

VISA Credit Card Activation

Phone: (800) 543-5073

Falcon Fraud Monitoring

Phone: (800) 369-4887

Dispute a Visa Credit Card charge

Phone: (800) 600-5249

Verify By Visa

Phone: (800) 857-3118

Debit Card Contact Information

503-215-6090 or Toll-Free(888) 849-5189 (24/7)

Option 1 - to inquire or dispute a debit card transaction

Option 2 - to report lost/stolen or travel notifications

Option 3 - Debit/ATM Activation or Reset PIN