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Whether you have questions, need assistance, or have suggestions you’d like to share with us, we’re just a call or click away.
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Chat With Us
Get answers to your everyday banking questions whenever and wherever you want.
Avery, our virtual assistant, is here to help 24/7. You can also chat with a live agent Monday through Friday during business hours, or leave a message and we’ll get back to you.
Leave Us a Message
Members: Existing PFCU members can login to Online Banking and use the secure message center (click the mail icon in Online Banking) to send and receive messages. If you are not signed up for Online Banking you will be prompted to register your account before you can send us a message.
send us a secure messageGuests: If you’re not currently a PFCU member you can email [email protected] and we’ll be happy to assist you with any inquiries, including account options, loan products, fees, online banking features, and more!
email Member Care
Face-to-Face Video Banking
Ask questions, get help with online banking, apply for loans, and open new accounts with Video Banking. Start a Video Banking meeting by selecting Video Banking under More Services within Online Banking or the PFCU Mobile Banking app.
Video Banking
Upload Documents Safely & Securely
Upload and send your documents safely and securely to our Member Care or Loan Department.
Document Upload Page
Schedule a Remote Appointment
Schedule a phone appointment with one of our knowledgeable Member Service Representatives.
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Branch & Service Center Locations
Milwaukie
Headquarters
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
Phone: (888) 849-5189
Fax: (503) 907-9049
Monday – Friday, 7:30 am to 4:00 pm
Interactive Teller Machine (ITM/ATM) location
We’re MOVING
PFCU Headquarters is moving to a new location on:
MONDAY, JUNE 2, 2025
Our New Headquarters:
1033 NE 6th Avenue
Portland, OR 97232
Important Dates:
Our last day at this location:
Friday, May 30, 2025
The last day with our ITM here:
Thursday, May 15, 2025
one-on-one appointment
Schedule Now
St. Vincent Medical Center Branch
9205 SW Barnes Road
Portland, OR 97225
Phone: (888) 849-5189
Fax: (503) 907-9049
Monday – Friday, 7:30 am to 4:00 pm
Interactive Teller Machines (ITMs/ATM) location
one-on-one appointment
Schedule NowSan Diego Cashless Branch
CLOSED TODAY!
THE sAN dIEGO BRANCH WILL BE CLOSED on MONday, April 7, 2025. Returning to normal hours the following Monday.
As always, you can access your PFCU accounts through Online and Mobile Banking
4855 Seminole Drive
San Diego, CA 92115
Phone: (888) 849-5189
Fax: (503) 907-9049
New Office Hours:
Mondays: 7:30 am to 4:00 pm
Tuesday – Sunday: Closed
Automated Teller Machine (ATM) location
Providence Portland Medical Center (PPMC)/Cancer Center
CU Service Center
4805 NE Glisan Street
Portland, OR 97213
Monday – Friday, 7:30 am to 4:00 pm
Our Interactive Teller Machine (ITM) at this location is not currently accepting or disbursing cash (Effective 2/24)
We Apologize for the inconvenience.
Interactive Teller Machine (ITM/ATM)
Reach Us by Mail or Fax
Mailing/Shipping Address:
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
Fax:
Member Care: (503) 907-9049
Loans: (888) 990-1962
Visa Debit and Credit Cards
Contact Information
VISA Credit Card Payment Address
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
VISA Credit Cards Free Pay-By-Phone
VISA Debit or Credit Card Activation & Select PIN
Phone: (800) 631-3197
VISA Debit or Credit Card Reset PIN
Phone: (888) 886-0083
Inquire or Dispute a Visa Debit or Credit Card Transaction
Phone: (866) 633-7032
Mailing Address Starting April 16, 2025
VISA Credit Card Payment Address
CONSOLIDATED COMMUNITY CU
PO BOX 60510
CITY OF IND CA 91716-0510