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New Homebuyer Home Loans from 4.25% APR ®

Contact Us

Reach us with by phone, fax, email, mail, or visit

You have questions, need assistance, or have suggestions or concerns – whatever they may be we're ready to receive them.

Call Us.

(503) 215-6090 or (888) 849-5189

Fax Us.

(503) 513-8770 (Administrative Office)
(503) 216-2328 (St. Vincent Branch)
(503) 215-6584 (POPII Branch)

Email Us.

Fill Out Our Contact Form

Loan Department:

Member Service Department:

Marketing Department:

Business Development Department:

Mail Us.

Mailing/Shipping Address:

Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222

Visit Us.

Administrative Office (also mailing address)

6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
(Please visit our branches for branch services – i.e. transactions, loan payments, money order, notary service, etc. )

Hours: Monday - Friday, 7:30 am to 4:00 pm

POPII Branch

4340 NE Halsey Street
Portland, OR 97213

(Effective March 10, 2014 entrance from the Halsey street will be permanently closed. Please enter through the POP II Building main entrance)

Hours: Monday - Friday, 7:30 am to 4:00 pm

Providence St. Vincent Medical Center Branch

9205 SW Barnes Road
Portland, OR 97225

Hours: Monday - Friday, 7:30 am to 4:00 pm

VISA Contact Information

Traveling to a foreign country or making purchases online or via phone out of the United States

Phone: (503) 215-6090, press 1 or Toll-Free (888) 849-5189, press 1 (available during normal business hours)

VISA Credit Card Payments & Address:

Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222

VISA Credit Cards Pay-By-Phone (free)

Phone: (503) 215-6090 + Toll-Free (888) 849-5189
(Transfer from your Providence FCU account to your VISA account only.)

Lost or Stolen VISA Credit Card

Phone: (503) 215-6090, press 1 or Toll-Free (888) 849-5189, press 1

Lost of Stolen ATM/VISA Debit Card

Phone: (503) 215-6090, press 3 or Toll-Free (888) 849-5189, press 3

VISA Credit Card Activation

Phone: (800) 543-5073

ATM/VISA Debit Card Activation and PIN reset

Phone: (800) 757-9848 or (503) 215-6090, press 2

Falcon Fraud Monitoring

Phone: (800) 890-5097

Dispute a Visa Credit Card charge

Phone:(800) 600-5249

Check Your Visa Account

To check your Visa balances, view several months of transaction history, run reports and graphs for certain transactions types and amounts, and even make your VISA payment online. Click here to get started! Then on September 16, 2013 accessing your Visa account has never been easier -- you simply log onto your online banking! Click here for more information.

Bill Pay

Bill Pay Member Care 24/7 Technical Support

Phone: (888) 908-7495

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There are things that are timeless. Things which we will never change – like personal service, common sense and giving back to the community.