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FAQ Category: Video Banking
  • What devices are currently supported for mobile banking?

    Currently, we support Apple and Android devices. You can even view your balance on the apple watch.

    Read more…: What devices are currently supported for mobile banking?
  • Which accounts can be viewed with the Mobile Banking app?

    Any account opened with Providence Federal Credit Union may be viewed in the PFCU Mobile Banking App. Please note, you will have access to the same information that is typically found through your Online Banking account.

    Read more…: Which accounts can be viewed with the Mobile Banking app?
  • What is Video Banking and how do I use it?

    Video Banking allows you to connect face-to-face with a PFCU teller directly from your online banking and mobile app. With Video Banking you will be able to apply for membership, apply for a loan, open a new account, ask everyday questions, and more! How to use Video Banking:

    Read more…: What is Video Banking and how do I use it?
  • How do I make a Mobile Deposit?

    You can deposit a check using our mobile app’s Mobile Deposit feature by clicking on Deposit in the dashboard. From there, you can follow the in-app prompts and take a photo of each side of the check to complete your deposit. Just make sure the check is properly filled out, including the endorsement on the…

    Read more…: How do I make a Mobile Deposit?

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