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FAQ Category: Mobile Banking General
  • Do you offer mobile wallet options?

    Yes! We offer Mobile Wallet options for Apple Pay, Google Pay, and Samsung Pay. For more information on mobile wallet, visit the Mobile Wallet page of our website.

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  • How can I check my available balance through the Mobile App?

    To check your account balance from your mobile phone, log in to the app and select the Accounts option from the bottom dashboard.

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  • Which accounts can be viewed with the Mobile Banking app?

    Any account opened with Providence Federal Credit Union may be viewed in the PFCU Mobile Banking App. Please note, you will have access to the same information that is typically found through your Online Banking account.

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  • How do I make a Mobile Deposit?

    You can deposit a check using our mobile app’s Mobile Deposit feature by clicking on Deposit in the dashboard. From there, you can follow the in-app prompts and take a photo of each side of the check to complete your deposit. Just make sure the check is properly filled out, including the endorsement on the…

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  • How do I get a copy of my statement?

    If you are enrolled in eStatements, you will receive an email when your statement or notice is available. If you are not enrolled in eStatements, you will receive your statement in the mail at the address you provided when signing up with Providence Federal Credit Union. To view your statements, or enroll in eStatements go…

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