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FAQ Category: Mobile Banking General
  • How to use the Dashboard in Online Banking and Mobile Banking?

    In order to access the dashboard in Online Banking and Mobile Banking, first tap or click on the double arrow icon on the left side of the screen (or the bottom of the screen in the Mobile Banking app). With the dashboard open you have access to five sections: 1: Accounts Use the accounts section…

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  • Do you offer mobile wallet options?

    Yes! We offer Mobile Wallet options for Apple Pay, Google Pay, and Samsung Pay. For more information on mobile wallet, visit the Mobile Wallet page of our website.

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  • How can I check my available balance through the Mobile App?

    To check your account balance from your mobile phone, log in to the app and select the Accounts option from the bottom dashboard.

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  • Which accounts can be viewed with the Mobile Banking app?

    Any account opened with Providence Federal Credit Union may be viewed in the PFCU Mobile Banking App. Please note, you will have access to the same information that is typically found through your Online Banking account.

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  • How do I sign up for Mobile Banking?

    Signing up for Mobile Banking is as simple as downloading the “Providence FCU Mobile” app from your app store and following the prompts to login. If you are new to online banking, you’ll need to register an account. To do so in the app, tap the “More” button at the bottom and then tap “Register.”…

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  • How do I use Bill Pay?

    You can set up free automatic bill payments using the Bill Pay feature in Online Banking and the mobile app. Bill Pay is a free service offered to our members through Online Banking or the Mobile Banking app. It allows you to set up bill payments so that you never miss a due date! For…

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