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FAQ Category: Services, ITM
  • How soon do ITM deposits, withdrawals or payments show up on my account?

    Immediately. ITM are just as efficient and quick as in-branch transactions. While ATM transactions are also quick to appear in your account, with an interactive teller or member service representative, you can always ask about changes to your account or for confirmation of the transaction.

    Read more…: How soon do ITM deposits, withdrawals or payments show up on my account?
  • Where can I have a private financial conversation with a member service representative?

    We always want to make sure our members are comfortable in our branches and we are happy to accommodate for financially sensitive topics. One great location for this is our ITM at the Providence Portland Medical Center (PPMC). It is a single-use booth that provides privacy for a live video call with a member service…

    Read more…: Where can I have a private financial conversation with a member service representative?
  • What can an ITM (Interactive Teller Machine) do?

    Members can speak directly via a live-feed monitor to a member service representative about a variety of financial services.  These services include: Members can also use an ITM exactly as they would an ATM, by simply inserting their card to bypass the video call features. Learn more on our ITM Page.

    Read more…: What can an ITM (Interactive Teller Machine) do?

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