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Tips for managing
your finances

FAQ Category: Refresh
  • What is my account number?

    There are 3 ways you can find your account number: 1. Online Banking or Mobile Banking 2. Bank statements (paper or electronic) Your account number is listed as “Member Number” on the upper right of your monthly paper or eStatements. This information is only available on statements from October 2023 or newer. 3. Checkbook The…

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  • How do I re-order checks?

    You can re-order your checks online through our check partner Harland Clarke! You can also contact Member Care at 503-215-6090 or 888-849-5189 (toll-free) to make your first check order. 

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  • Are there a minimum number of deposits I have to make into a checking account per month?

    There is no minimum deposit that you must make into your checking account each month. For more information on fees associated with our savings and checking accounts see our Fee Schedule.

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  • Is there a minimum deposit required to open a checking account?

    There is a minimum deposit of $20 required to open a checking account.

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  • Can I open a savings or checking account online?

    If you are already a member, you can open a new Checking and Savings account through Online Banking or the Mobile App, by going to More Services in the dashboard and then clicking Open a Share. If you are not a member, head to our Become a Member page where you can learn more and…

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