We will be closed on Monday, May 27 for Memorial Day.

Sign in

Tips for managing
your finances

FAQ Category: Mobile Banking
  • What devices are currently supported for mobile banking?

    Currently, we support Apple and Android devices. You can even view your balance on the apple watch.

    Read more…: What devices are currently supported for mobile banking?
  • Why don’t my balances match after I perform a transfer in mobile banking?

    Transferred funds will be deducted from your available balance immediately. However, due to the time it takes to process the transfer funds, the money may still appear in your overall balance for a short amount of time.

    Read more…: Why don’t my balances match after I perform a transfer in mobile banking?
  • Why did I get a login error message on my mobile app?

    There are several potential reasons you may have received an error message on your mobile app. Please reach us at (503) 215-6090 or email us at [email protected].

    Read more…: Why did I get a login error message on my mobile app?
  • How long should I keep the paper check after completing a mobile deposit?

    Please keep the paper check for 30 days after you have deposited it. Once 30 days have passed and you have received confirmation that the deposited funds have been applied to your account correctly, destroy the check or mark it “VOID”. For more information on Mobile Deposit, see our Mobile Deposit Agreement.

    Read more…: How long should I keep the paper check after completing a mobile deposit?
  • What are the Terms and Conditions for mobile deposit?

    Please see our Mobile Deposit Agreement for terms and conditions. Mobile Deposit is a free service offered through Providence Federal Credit Union’s mobile banking app. Depositing a check through mobile deposit is faster and easier than making a deposit in a branch.

    Read more…: What are the Terms and Conditions for mobile deposit?
  • How do I add a new device to mobile banking?

    To add a new device to mobile banking, simply download the app, from your device’s app store. You can then sign in using your Online Banking username and password. With our mobile banking app you can:

    Read more…: How do I add a new device to mobile banking?

Search