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FAQ Category: Loans
  • How long will it take to receive a vehicle title when a member pays their auto loan off?

    This process usually takes about 30 business days. If you have not received your vehicle title in the mail within 30 days, please contact us at (503) 215-6090.   Related Information Take steps toward your financial wellness with PFCU! At Providence Federal Credit Union, we believe empowering members with the tools and resources to make…

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  • What will happen if I am late on a loan payment?

    If you are late on a loan payment you will be charged a late fee. For exact pricing, please see our Fee Schedule on our Rates page.

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  • How long does loan approval take?

    Loan approval takes between 24 and 48 hours. 

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  • Can my loan be paid off by a third party?

    Yes. However, we don’t typically provide that information to 3rd parties without authorization to release. Please Contact Us to speak with a Member Service Representative regarding your loan payoff.

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  • How do I make a loan payment Online?

    To make a loan payment from Online Banking or your Providence FCU Mobile App, go to the “Money” tab where you can transfer your payments manually or set up automatic recurring transfers. You can also set up external accounts to make payments to other financial institutions.

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  • Can I make my loan payment over the phone?

    Yes! You can call us at (503) 215-6090 to pay your loan by phone during normal business hours. There is a $10 fee to use this service.

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