As we prepare for our system conversion, it’s important to ensure we have your accurate contact information. Please update through Online or Mobile Banking, by calling us, or by completing the Account Change Form.

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FAQ Category: Free Plus Interest
  • What is my account number?

    There are 3 ways you can find your account number: 1. Online Banking or Mobile Banking 2. Bank statements (paper or electronic) Your account number is listed as “Member Number” on the upper right of your monthly paper or eStatements. This information is only available on statements from October 2023 or newer. 3. Checkbook The…

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  • How do I re-order checks?

    You can re-order your checks online through our check partner Harland Clarke! You can also contact us to make your first check order. 

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  • Are there a minimum number of deposits I have to make into a checking account per month?

    There is no minimum deposit that you must make into your checking account each month. For more information on fees associated with our savings and checking accounts see our Fee Schedule.

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  • Is there a minimum deposit required to open a checking account?

    For Apex Checking, there is a minimum opening deposit of $25 required, and no required balance to earn interest. For Free Plus Interest Checking, there is no minimum opening deposit required, and $500 minimum balance required to earn interest. For Refresh Checking, there is a minimum opening deposit of $25 required, and this account does…

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  • Can I open a savings or checking account online?

    If you are already a member, you can open a new Checking and Savings account through Online Banking or the Mobile App, by going to More Services in the dashboard and then clicking Open a Share. If you are not a member, head to our Become a Member page where you can learn more and…

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