We’ll be closing at 1:30 pm on Tuesday, July 30 for an All Staff Meeting. We’ll resume regular business hours the following day, July 31.

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Tips for managing
your finances

FAQ Category: Credit Cards VISA
  • How do I dispute a credit card transaction?

    To dispute a credit card transaction please contact our fraud line at 888-918-7313. You may need to dispute a credit card transaction if:

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  • What do I do if I lost my Debit/Credit Card?

    If your card has been lost or stolen we recommend that you block your card in Online Banking or the Mobile Banking app immediately. To do this, log in to Online Banking or your Mobile Banking app, go to “Cards” and then “Lock Card.” You can then go to “Lost Card” to order a replacement…

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  • Do you offer a credit card rewards program?

    No, we do not offer a credit card rewards program, but we do have several credit cards options: Our credit cards have great features that make being a member at Providence Federal Credit Union worthwhile!

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  • How do I request a credit limit increase?

    To request a credit limit increase please fill out our credit card limit increase application, which will need the following information:

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  • How does my credit score affect my loan or credit card rate?

    If you have a higher credit score, lenders and investors will be more likely to provide lower interest rates and fees. If your credit history is good, investors will have more confidence in your ability to pay on time consistently. Did you know you can check your own credit score for free once annually? A…

    Read more…: How does my credit score affect my loan or credit card rate?

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