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UDW Members

Welcome UDW Members

UDW has partnered with Providence Federal Credit Union (PFCU) to bring you your very own credit union!

Who can join PFCU?

UDW members, staff, and retiree members. Plus family members of the account holder are welcome to join.

Join Today!

Want to reactivate your UDW membership or become a UDW member? Contact UDW now.

San Diego Branch – June Schedule

In June, our San Diego Branch will only be open:

Friday, June 7
Wednesday, June 12
Monday, June 24
Tuesday, June 25
Thursday, June 27

Please reach out to us if you have any questions or need assistance.


As always, you can access your PFCU accounts through Online and Mobile Banking.

Watch Your Money Grow

Move your money to PFCU and watch it grow with our Certificate Specials.

Learn More

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Selecting a language to translate this website is a service provided by Google Translate. Any such translation has not been reviewed by PFCU and is for reference only as its accuracy cannot be guaranteed.

Join Us for a Facebook Live Event

Monday, April 29 @ 1:00 PM (PST) on UDW’s Facebook Page

Join PFCU’s Business Development Officer, Katie Johnson, as she speaks live and answers questions about building credit. The event will also be translated into Spanish.

Tune-in live to ask questions, or just sit back and listen to all the great advice!


Can’t make the event live? No problem! A recording will be available to watch on UDW’s Facebook Video page.

San Diego Branch Temporary Closure

PFCU’s San Diego Branch will be closed:

Monday, May 20 through Friday, May 24.

Feel free to reach out to us on our contact page, as our other branches will still be open.


Remember, you can always access your PFCU accounts through Online and Mobile Banking.

Welcome! The credit union for you and your family

Since 2022, we’ve been in partnership with UDW to bring you your very own credit union. What does this mean for you, your families, and communities? You can expect day-to-day benefits like 120,000 surcharge-free ATMs worldwide, get paid up to 2 days early, exclusive offers, and low interest rate loans. We also offer financial wellness classes and several counseling services free of charge to help you achieve a secure financial future.

We are much like labor unions, not-for-profit organizations designed to serve our members. We don’t have shareholders, but instead return profits to our membership through inclusive accounts, competitive rates, and convenient access to your funds.

And that’s precisely why PFCU and UDW partnered to create products and services designed specifically for you. We already serve workers in the healthcare industry, and even offer a low interest rate loan just for care workers when they need a helping hand. You work hard for your money, and you deserve a member-first financial institution that respects you and helps you manage your money wisely.

Come join and discover what thousands of UDW members have come to expect – better products, exceptional service, easy access. Less banking. More time for you.

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We combine all the traditional friendliness of a credit union with the modern banking services care workers need.

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Checking Accounts for Wherever You Are

Free Plus Interest and Refresh checking accounts.
fund a project

Care Worker Loans

Financial Counseling

Personalized Financial Wellness

Financial counseling and review tools to help you achieve financial independence.

Over 120,000 Surcharge-free ATMs

Fee-free ATM locations everywhere, worldwide!
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A Full Array of Digital Tools

Local, wherever you are. Manage your funds on the move.
Direct Deposit

Convenience & Safety With Direct Deposit

Skip the lines. Put your recurring payments on autopilot. 

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$5 is all it takes to open a savings account. Then, just like a big bank, you can easily access your account anywhere, anytime: in-person, face-to-face via mobile, and online chat. But, unlike a bank, you’re not just another account number. We are here to help, listen, and do our best to say “yes”.


If you or your family are a UDW member, staff, or retiree member you may be eligible to join PFCU. Eligibility is also available if you work for Providence Health or any of its subsidiaries. Once you’re a member, your family member (i.e. husband, father, aunts, uncles, cousins, in-laws, domestic partner, and grandparents) can join. And you can stay as long as you like – even if you leave the Providence, UDW, EyeHealth Northwest, or The Portland Clinic, LLP network.

  • Every UDW member, employee, retiree, and family member
  • Every Providence employee, intern, contractor, retiree, and family member 
  • EyeHealth Northwest
  • The Portland Clinic, LLP

Digital Banking Platform

PFCU’s online and mobile banking platform provides a personalized dashboard, enhanced security, live chat support, and other great features to make managing your money effortless.

Learn more

If you are experiencing any difficulty with Digital Banking, we are here to help! If you can’t find the answers you need in our Frequently Asked Questions or Video Tutorials (videos tutoriales en español), please call our Member Care Center at (888) 849-5189, complete the contact form, or email us at [email protected].

New Temporary Office Hours for San Diego Branch

7:30 AM – 4:00 PM

Banking Needs?

You can speak with us face-to-face using our VidMe App, or you can call us at (888) 849-5189.

For a calendar of in-person operation dates at our San Diego Branch check out our PDF here.

Boost Your Savings

Certificates are an easy, safe, and secure way to boost your savings with as little as $1,000!

A Certificate savings account earns a higher interest rate than many traditional savings accounts. But the money must remain untouched in the Certificate account for a set amount of time, or term, while it earns that guaranteed rate of interest. 

learn more

Check out our short video explaining how Certificates work:

English Version:

Video with Spanish Captions:

“Thanks to Diana and Alberta for helping me with my loan. It was easy for me to understand everything with you guys. God bless you.”

L. P. R. Arteaga

“Even online the sign-up process was very easy. Document signing went smoothly. I would recommend this Credit Union to everyone.”

L. Francis

“Great member service. Things are done in a reasonable amount of time. PFCU really makes you feel like family.”

N. Jones

I am looking forward to meeting all of you at UDW and helping you find the best financial solutions to fit your lifestyle! I recently moved to San Diego, CA from Phoenix, AZ, and I can’t wait to connect with the local community culture. I have to say my hero is my mom! She has taught me so much and to always follow my dreams. And here I am!
Katie Johnson, Business Development OfficerSan Diego branch | 858.775.4878 | [email protected]

Frequently Asked Questions

If you or your family are a UDW member, staff, or retiree member you may be eligible to join PFCU.

We will do everything we can to have you join PFCU. We want to ensure more care workers have access to affordable interest loans, higher savings yields, lower fees, and financial advice. Everyone’s case is unique. We want to hear your story and find all the ways to say “YES”. We’ll work to help you take control of your finances by providing only the best products and services.

For many care workers, working long hours can make it hard to stay on top of their finances, so we’ve made it easy to join the Credit Union. You don’t even have to leave the house!

Simply enter your Last Name and UDW Member ID into the form on the sidebar of the UDW page to begin your application.

Alternatively you can call us at (888) 849-5189, or go to our San Diego Branch located at 4855 Seminole Drive, San Diego, CA 92115.

We’re excited to partner with UDW, another not-for-profit organization rooted in understanding the needs and wants of care workers. The care industry and community share a lot in common with the spirit of credit unions – people helping people! PFCU and UDW put members first. Both of us lead by example: to ensure our members are financially protected and successful. 

Learn more on our UDW page.

We’re grateful to be a part of a community committed to helping those in need, especially when they’re the very people who provide essential services to our communities. For 60 years, our members and employees have volunteered their time and donated their money to serve local organizations including Camp Erin, Kells Green Rain Event, Oregon Food Bank, Portland Festival of Trees and the Providence Helping Hand Fund. We understand the pressures that home health workers and family child care providers can face. That’s why we offer free financial counseling to help you reach your goals. Don’t forget our Care Worker Loan: it can help you get the funds you need, build positive credit, and create savings for your future. 

We’re a not-for-profit financial cooperative originally created for Providence healthcare employees and their families based in Oregon. Since 1962, we’ve been creating and designing products and services specifically for healthcare professionals, their families, and partners. We’re more than just a place to put your money, deposit your checks or take out a loan (though we do that too). As a credit union, we work with our members to create lifelong financial success regardless of how much they deposit or borrow, including frequently underserved and underbanked groups. 

I look forward to helping you here in San Diego with your financial needs. Feel free to ask me any questions about our products! One quote I live by is “Life can be very easy when love is your way of life”. It made me realize that no matter your situation, you should always choose to do things with love and compassion.
Maria Ceapa, Assistant Operations ManagerSan Diego branch | 619.814.3307 | [email protected]

Need more information?

Connect with a PFCU Member Consultant, by scheduling an appointment, video chat, email, or phone.

Financial Health Check

Looking for freedom from debt and money worries? You’re in the right neighborhood. We’ll help you create a realistic budget, build achievable goals, and reduce high-interest debt.

Learn More

Providence FCU doesn’t warrant, guarantee or insure any products or services offered by participating merchants. The Credit Union is federally insured by the National Credit Union Administration. Credit Union membership is required before utilizing any product and/or service by establishing a savings account with $5.00. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will also ask to see your driver’s license and other identifying documents.