Job Openings

Thank you for your interest!

We consider applications for all positions without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. Due to the nature of the financial industry, complete honesty is an absolute requirement for working at the Credit Union. Since work at the Credit Union may involve dealing with large sums of money and with confidential information concerning our member's personal matters, it is necessary that we have employees who have integrity and will maintain the confidentiality that is required in such an environment. Any individual who does not abide by the intent of this statement will be subject to dismissal. Applications will be active for 60 days. After that period, if you wish to be considered for employment, it will be necessary to reapply and fill out a new application.

Member Service Representative II in Milwaukie, Oregon (Call Center)


Providence is calling a full-time Member Service Representative II for a day shift opening to Milwaukie Administrative Office in Milwaukie, OR.

Member Service Representative II provides a seamless delivery of member service from routine to complex issues by assisting in a call center environment. The role will initiate sales, process routine transactions, open new accounts and take loan applications. The MSR II utilizes their thorough knowledge of credit union products, including consumer loans, lines of credit, and deposit products, to provide excellent member service.  

Note: Providence Federal Credit Union, a not-for-profit financial cooperative, is a separate and distinct legal entity from Providence Health and Services. Applicants for open positions at PFCU that are currently employed by Providence Health and Services are considered on the same basis as all other applicants


Required qualifications for this position include:

  • High School graduate or GED equivalent

  • Possess one or more of the following:

  • Prior credit union or financial services experience

  • Accounting background

  • 1 to 5 years (minimum) prior employment in a customer service position that required cash handling

  • Must be bondable

  • Complete required training on an annual basis or as needed

Preferred qualifications for this position include:

  • Credit union or financial services experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

Schedule: Full-time

Shift: Day

Job Category: Member Services

Location: Oregon-Portland

Please apply online at

If the position you want is not currently open, please submit your resume for consideration of employment to:

Please indicate for which position you are applying for with desired salary range.