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: ufaq
  • minutes to read

    What is my PIN for my debit card?

    If you do not know your PIN, contact us at 888-849-5189 to select or change your pin. To expedite the process, please be sure to have your debit card available.

    Read more…: What is my PIN for my debit card?
  • minutes to read

    How do I set up travel notices for my debit card?

    You can set up travel notices in Online Banking or the PFCU Mobile Banking App. Go to Cards in the dashboard, click on a card and select Travel.

    Read more…: How do I set up travel notices for my debit card?
  • minutes to read

    What is the safest way to send you my documents online?

    The most secure and safest way to send us your files online is through our Secure File Upload. Through the Secure File Upload, you can send us all membership related documents, including change of address forms, direct deposit forms, pay stubs and driver licenses, and all loan-related documents.  All transfers are confidential and SSL encrypted.…

    Read more…: What is the safest way to send you my documents online?
  • minutes to read

    Do you offer accounts for minors?

    Yes! We offer the following accounts for minors: See our Kids & Teen Savings Page for more information.

    Read more…: Do you offer accounts for minors?
  • minutes to read

    What are the benefits of opening a savings account with PFCU?

    Savings accounts are a great way to save money for the future. Unlike saving in a certificate account or IRA, you have access to your money anytime! Providence Federal Credit Union’s savings accounts offer: For more information, visit our Savings Page and see our current saving account rates on our Rates Page.

    Read more…: What are the benefits of opening a savings account with PFCU?
  • minutes to read

    How do I dispute a credit card transaction?

    To dispute a credit card transaction please contact our fraud line at 888-918-7313. You may need to dispute a credit card transaction if:

    Read more…: How do I dispute a credit card transaction?

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