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Tips for managing
your finances

: ufaq
  • Do you have any deals for first time home buyers?

    To discuss deals for first-time home buyers, please speak with one of our Member Service Representatives.

    Read more…: Do you have any deals for first time home buyers?
  • If someone transfers money into my account, can they see my account balance?

    No. You and your financial institution are the only ones who can view your account balances. If you suspect your Providence Federal Credit Union accounts have been compromised, contact us immediately so that we can assist you in safeguarding your information.   Related Information Thinking about your account security? We are too! While we have…

    Read more…: If someone transfers money into my account, can they see my account balance?
  • How do I make a loan payment Online?

    To make a loan payment from Online Banking or your Providence FCU Mobile App, go to the “Money” tab where you can transfer your payments manually or set up automatic recurring transfers. You can also set up external accounts to make payments to other financial institutions.

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  • Do I have to buy from an auto dealer?

    No! We finance both private and dealership sales. For more information on auto loans, visit the Auto Loans page of our website.

    Read more…: Do I have to buy from an auto dealer?
  • My card is being denied at the merchant, what do I do?

    There can be several reasons that a card would be denied. For security reasons, the specifics of your situation must be dealt with in confidence. Please contact us or visit a branch location to go over your transaction history.  

    Read more…: My card is being denied at the merchant, what do I do?
  • Why can’t I log into Online Banking?

    There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below: If you do not have the option to reset your password, your account may be locked. Contact Us for a resolution.

    Read more…: Why can’t I log into Online Banking?

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