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Tips for managing
your finances

: ufaq
  • How does the Personal Line of Credit work?

    A PLOC is what’s known as a revolving line of credit. This type of credit gets its name from how you use it: borrow some, then pay it back, borrow again, pay it back again. You’ll draw from your PLOC by transferring to your checking or savings account with our mobile app. 

    Read more…: How does the Personal Line of Credit work?
  • Is Bill Pay secure?

    You can have peace of mind knowing that our Bill Pay service meets all security requirements and is thoroughly protected. For more information on Bill Pay visit our Online Banking page.

    Read more…: Is Bill Pay secure?
  • What can an ITM (Interactive Teller Machine) do?

    Members can speak directly via a live-feed monitor to a member service representative about a variety of financial services.  These services include: Members can also use an ITM exactly as they would an ATM, by simply inserting their card to bypass the video call features. Learn more on our ITM Page.

    Read more…: What can an ITM (Interactive Teller Machine) do?
  • How can I get a copy of a canceled (cleared) check?

    A canceled check is a check which has cleared the depositor’s account and therefore marked “canceled” by the depositor’s financial institution. Copies of canceled checks can be used as proof of payment and are accessible for up to 7 years. If you are unable to see the check online or you do not use Online…

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  • What is a Mortgage Loan?

    A mortgage is a loan to finance the purchase of your home. When you close on a mortgage, your home becomes collateral for the loan. You will be required to sign a legal contract stating that you promise to pay the debt, including interest and other costs, typically over the course of 15 to 30…

    Read more…: What is a Mortgage Loan?
  • Can you get me a copy of my credit report?

    You can check your own credit score for free once annually by visiting www.annualcreditreport.com. Your credit score is an important part of your financial health, and we encourage members to review their credit report regularly. Here’s what you should look for and what it means to your credit:

    Read more…: Can you get me a copy of my credit report?

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