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Tips for managing
your finances

: ufaq
  • Can I set up my Online Banking to automatically deduct my loan payment?

    Yes! Using the Bill Pay feature within Online Banking or the PFCU Mobile Banking App you can set up automatic loan payments. Go to Move Money and then Bill Pay.

    Read more…: Can I set up my Online Banking to automatically deduct my loan payment?
  • What do I do if my personal identification number (PIN) does not work?

    If you would like to reset your PIN, follow the steps below: Contact us at 888-849-5189, option 3, then option 4, to reset your PIN.

    Read more…: What do I do if my personal identification number (PIN) does not work?
  • How long does it take to verify a deposit?

    Deposit times vary depending on when and where you make them. Review our Funds Availability Policy for specific information on deposit availability! If your deposit does not appear in your account after the appropriate amount of time, visit a branch or contact us.   Related Information Don’t have Providence FCU Mobile? Get started with Mobile…

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  • Why are my debit transactions being denied so often?

    There are several potential reasons your card keeps being denied. For security reasons, the specifics of your situation must be dealt with in confidence. Please contact us or visit a branch to go over your transaction history.  

    Read more…: Why are my debit transactions being denied so often?
  • Is it possible to make deposits at other credit unions and have it credited to my accounts?

    We do not participate in shared branching. However, if you search our ATM locations and find a deposit-taking ATM within our network, you may be able to make a deposit there.   Related Information Now you can make check deposits from your phone! All it takes is a few taps and the click of your…

    Read more…: Is it possible to make deposits at other credit unions and have it credited to my accounts?
  • What is a Home Equity Line of Credit (HELOC)?

    A HELOC is a revolving line of credit, similar to a credit card. You can borrow as much as you need up to your credit limit, any time you need it. Because a HELOC is a line of credit, you only make payments on the amount you borrow, not on the full amount available to…

    Read more…: What is a Home Equity Line of Credit (HELOC)?

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