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Tips for managing
your finances

: ufaq
  • When should my online bill pay payment go through?

    It will be processed in two business days. However, it may take up to seven business days for the payee to receive the bill payment. For more information on Bill Pay, visit the Bill Pay page of our website.   Related Information Did you know you can also use Bill Pay in our mobile app?…

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  • Where can I have a private financial conversation with a member service representative?

    We always want to make sure our members are comfortable in our branches and we are happy to accommodate for financially sensitive topics. One great location for this is our ITM at the Providence Portland Medical Center (PPMC). It is a single-use booth that provides privacy for a live video call with a member service…

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  • How long will it take to receive a vehicle title when a member pays their auto loan off?

    This process usually takes about 30 business days. If you have not received your vehicle title in the mail within 30 days, please contact us at (888) 849-5189.   Related Information Take steps toward your financial wellness with PFCU! At Providence Federal Credit Union, we believe empowering members with the tools and resources to make…

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  • How can I make a loan payment to another financial institution using Online Banking?

    You can transfer money to your accounts at another financial institution using electronic transfers in Online Banking. Electronic transfers can be made from your savings, checking or credit card accounts.

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  • How is my money insured?

    Deposits at Providence Federal Credit Union are insured by the National Credit Union Association. The NCUA is a U.S. government agency that allows Credit Union members up to $250,000 of insurance per individual depositor.   Related Information Looking for insurance coverage? We’ve got your covered! We’d love to help you explore your insurance options so…

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  • Is mobile deposit capture secure?

    Yes! We are dedicated to your security. We have enhanced mobile deposit capture with security features so you can be confident depositing your checks anytime, anywhere. Review the Mobile Deposit Agreement for more details on how mobile deposit works!

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