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Tips for managing
your finances

FAQ Category: Online Banking General
  • How do I set up Alerts that monitor my account activity?

    You can set up customized Alerts in Online Banking or the Mobile Banking app to receive notifications about various account activities. Go to the “Settings” tab (upper right profile icon), select “Security and Alerts” and then “My Alerts.” From here you can “Add New Subscription” to customize the alerts you would like to receive. You…

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  • How to use the Dashboard in Online Banking and Mobile Banking?

    In order to access the dashboard in Online Banking and Mobile Banking, first tap or click on the double arrow icon on the left side of the screen (or the bottom of the screen in the Mobile Banking app). With the dashboard open you have access to five sections: 1: Accounts Use the accounts section…

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  • What is my account number?

    There are 3 ways you can find your account number: 1. Online Banking or Mobile Banking 2. Bank statements (paper or electronic) Your account number is listed as “Member Number” on the upper right of your monthly paper or eStatements. This information is only available on statements from October 2023 or newer. 3. Checkbook The…

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  • How can I make a loan payment to another financial institution using Online Banking?

    You can transfer money to your accounts at another financial institution using electronic transfers in Online Banking. Electronic transfers can be made from your savings, checking or credit card accounts.

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  • How do I use Bill Pay?

    You can set up free automatic bill payments using the Bill Pay feature in Online Banking and the mobile app. Bill Pay is a free service offered to our members through Online Banking or the Mobile Banking app. It allows you to set up bill payments so that you never miss a due date! For…

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  • How do I make a Mobile Deposit?

    You can deposit a check using our mobile app’s Mobile Deposit feature by clicking on Deposit in the dashboard. From there, you can follow the in-app prompts and take a photo of each side of the check to complete your deposit. Just make sure the check is properly filled out, including the endorsement on the…

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