We will be closed on Monday, May 26 in observance of Memorial Day.

Reminder: Online and Mobile Banking will be unavailable from Friday, May 30 at 5 pm (PST) through Monday, June 2 at 9 am (PST) as we launch our new digital banking experience. Please visit our Digital Banking Hub and Merger Guide to learn more and stay informed.

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FAQ Category: New Digital Banking Key
  • How should I prepare for the disruptions to Digital Banking?

    Between May 22 and June 2, disruptions to the usual digital banking experience will take place as our system conversion with CCCU begins. There are a few things you can do to better prepare yourself:

    Read more…: How should I prepare for the disruptions to Digital Banking?
  • What should I do when the new Digital Banking is available?

    At that time you can access the new PCU Online Banking platform, and download the CCCU Mobile Banking app. Our First Steps and How To Use sections are here to help get you up to speed quickly on Monday, June 2.

    Read more…: What should I do when the new Digital Banking is available?
  • When can I use the new Digital Banking platform?

    The new Digital Banking experience will be available on Monday, June 2 at 9 am PST.

    Read more…: When can I use the new Digital Banking platform?
  • What is my Username?

    Your username is used to log in to Online and Mobile Banking. When initially registering for Online and Mobile banking you will be prompted to create a username, which you will use on future logins. Knowing your username will make it easier to log in to the New Digital Banking platform starting June 2. Don’t…

    Read more…: What is my Username?
  • How will this merger affect me?

    Our merger with CCCU will bring new financial products like Apex Checking and Mega Money Market, a new digital banking platform with Zelle® integration, and more access to in-person banking through Shared Branching and the existing CCCU and PFCU branches. Leading up to our June 2, 2025 conversation, it’s important to note some disruptions to…

    Read more…: How will this merger affect me?
  • When is the conversion with CCCU taking place?

    PFCU will be officially converged into the CCCU banking systems on Monday, June 2, 2025. Your existing PFCU account will transition to a CCCU account. New benefits and features, like access to CCCU branches, Co-Op Shared Branching, and an upgraded Digital Banking platform will also be available starting Monday, June 2.

    Read more…: When is the conversion with CCCU taking place?

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