Our Mobile Deposit feature will be undergoing maintenance on Sunday, March 31 between 5 AM – 10 AM PST. During this time you may experience interruptions when making a Mobile Deposit. We apologize for any inconvenience.

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Whether you want to talk by phone, chat, secure messaging, or video, we’re here for you.

We’d love to hear from you

Whether you have questions, need assistance, or have suggestions you’d like to share with us, we’re just a call or click away.

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Get answers to your everyday banking questions whenever and wherever you want.

Avery, our virtual assistant, is here to help 24/7, or you can chat with a live agent Monday through Friday during business hours.

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To leave a message, please click the button to leave us a message below.

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video banking

Face-to-Face Video Banking

Ask questions, get help with online banking, apply for loans, and open new accounts with Video Banking. Start a Video Banking meeting by selecting Video Banking under More Services within Online Banking or the PFCU Mobile Banking app.

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upload secure documents

Upload Documents Safely & Securely

Upload and send your documents safely and securely to our Member Care or Loan Department.

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schedule appointments

Schedule a Remote Appointment

Schedule a phone or video appointment with one of our knowledgeable Member Service Representatives.

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locations

Branch & Service Center Locations

Milwaukie
Headquarters

6400 SE Lake Road, Suite 125

Milwaukie, OR 97222

Phone: (503) 215-6090

Fax: (503) 513-8770

Monday – Friday, 7:30 am to 4:00 pm

Interactive Teller Machine (ITM/ATM) location

one-on-one appointment

Schedule Now

St. Vincent Medical Center Branch

9205 SW Barnes Road
Portland, OR 97225

Phone: (503) 215-6090

Fax: (503) 216-2328

Monday – Friday, 7:30 am to 4:00 pm

Interactive Teller Machines (ITMs/ATM) location

one-on-one appointment

Schedule Now

San Diego Cashless Branch

4855 Seminole Drive
San Diego, CA 92115

Phone: (888) 849-5189

Fax: (503) 513-8770


Automated Teller Machine (ATM) location

THE sAN dIEGO BRANCH IS CLOSED 11/30/2023

Please contact Member Care at (888) 849-5189, opt 4, for assistance.

Providence Portland Medical Center (PPMC)/Cancer Center
CU Service Center

4805 NE Glisan Street
Portland, OR 97213

Monday – Friday, 7:30 am to 4:00 pm

Member Care (Call Center)

Hours:

Monday – Friday, 7:30 am to 4:00 pm

Reach Us by Mail or Fax

Mailing/Shipping Address:

Providence Federal Credit Union

6400 SE Lake Road, Suite 125

Milwaukie, OR 97222

Fax:
(503) 513-8770 (Admin Office & San Diego Branch)

(503) 216-2328 (St. Vincent Branch)

payment by debit or credit card

Visa Debit and Credit Cards

CONTACT INFORMATION

VISA Credit Card Payment Address
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
VISA Credit Cards Free Pay-By-Phone
Phone: (503) 215-6090 + Toll-Free (888) 849-5189
(Transfer from your Providence FCU account to your VISA account only.)
Report Lost, Stolen, or Fraud VISA Debit or Credit Card
Phone: (866) 633-7032
When Traveling Abroad or Away from Home Base
Phone: (866) 633-7032
VISA Debit or Credit Card Activation & Select PIN
Phone: (800) 631-3197
Visa Debit or Credit Card Reset PIN
Phone: (888) 886-0083
Inquire or Dispute a Visa Debit or Credit Card Transaction
Phone: (866) 633-7032

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