Dear Providence Federal Credit Union Member,
At Providence FCU, the health and safety of our members and employees are top of mind amid concerns about the spread of the coronavirus disease (COVID-19). We are here to serve you, and we want to share information with you about how we continue to operate safely and efficiently. Our thoughts are with anyone affected by the coronavirus.
Steps we’re taking
Our teams are monitoring information from the Centers for Disease Control and Prevention (CDC), and federal, state and local agencies to help ensure the actions we're taking are in line with the latest CDC recommendations and guidance. We are communicating regularly with our employees to keep them informed and to ensure their safety and that of our members.
As a precautionary step, we have begun installing hand sanitizer stations in our branches for use by both employees and members, and we are conducting enhanced cleaning in other facilities as needed.
Providence FCU is committed to helping members experiencing hardships, including from the Coronavirus Disease (COVID-19). If in need of assistance, we encourage members to call us at 1-888-849-5189 to speak with a trained member service representative to discuss options available for their consumer lending and deposit products.
Steps you can take as a member
Stay up to date. For more information on Providence’s response to (COVID-19), as well as helpful tips and resources, visit https://www.providence.org/patients-and-visitors/coronavirus-advisory.
Learn more about our online and mobile banking features, so you can utilize the credit union from almost anywhere 24 hours a day, 7 days a week. Download our mobile app to deposit checks, pay bills, transfer money, set and receive alerts, and send and receive money through SendMoney®.
Learn more about our video banking mobile app. They can meet with a Member Service Representative on their smart phone to open an account, apply for loans or simply ask questions. They can download our app in the Apple App Store or Google Play Market Place.
Locate branches and ATMs near you, including hours of operation and operational status.
Our first priority remains keeping Providence FCU employees and members safe and well-informed while doing what we can to help minimize potential spread of the coronavirus. Please know we have devoted significant resources and efforts to help mitigate against possible adverse impacts from the coronavirus and will continue working hard to provide the level of service you have come to expect.
Your Providence FCU Family