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Privacy Policy

We recognize the importance and responsibility of protecting our member's private information. We want to protect the personal and financial information that you have entrusted to us. Therefore, we have adopted a privacy policy and approach that respects that trust, while addressing your needs. We believe that all personal and financial information specific to you that you provide to us through any channel constitutes personal information.

Collection of Information:
When you apply for a Credit Union account or service, we collect personal information in order to process your application. We may retain this information so that we can provide the products and services you request. When you open or use an account or service from the Credit Union, we retain personal information you provide in the context of using that product or service, including transaction information. After you sign up for our online services,(if applicable), our data system records certain online information, including the transactions you conduct online. This data enables us to process and confirm your transactions. When you send us e-mail, we will retain the content of the e-mail, your e-mail address, and our response in order to handle any follow up questions you may have. We also use it to measure how effectively we address your concerns. The credit union will take every measure to protect your personal information. The credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions and protect member confidentiality

Use and Sharing of personal information:
The Credit Union will use personal information that is appropriate in the normal course of business to provide the products and services you requested. We will also use this information to provide positive identification of you when you contact us. We will not disclose information to third parties, excluding credit union affiliates, concerning your account with us, except: (a) when such disclosure is necessary to complete the transaction; (b) to verify the existence and condition of your account for a third party (such as a credit bureau) as is permitted by law; (c) to comply with any court order or applicable laws or regulations; or (d) when you give us your written permission or (e) to protect secured assets or the assets of the credit union. The Credit Union does not and will not sell any personal information to third parties for independent use. In keeping with its mission, the credit union only shares information with the ultimate goal of bringing you greater convenience and more choices. Our credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our member's economic well-being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.

Protecting Your Children's Information Privacy:
The online financial services offered through the credit union's web site are not designed for or directed toward children under the age of 13. We do not knowingly solicit or collect data from children, and we do not knowingly market to children online without express parental consent or notification. If we receive information from any child we will only use the information to respond directly to a child's request. We recognize that protecting children's identities and online privacy is important and that responsibility rests with us as well as with the parents. If you believe your child has provided personally identifiable information to us, please contact us so we can allow you the opportunity to review and delete such information. Please call our office at (503) 215-6090.

How Members Can Help Us Manage Information:
Keeping member account information up to date and accurate is very important to us. If a member ever discovers that account information is incomplete, inaccurate or not current, we strongly urge them to contact us so that we can remedy the situation.
Providence Health System FCU is committed to protecting the privacy of each individual member. Employees with access to personal information are required by the credit union's bylaws to maintain the confidentiality of that information.

How Members Can Protect Their Own Privacy:
Providence Health System FCU advises its members to never share their online password or ATM/Visa debit PIN with anyone. Members should also change their password regularly and remember to sign off of our Web site and their computer. Remember that with HTML programming, information may continue to reside on the computer you are using even after you sign off. In a shared environment, remember to delete these files.

External Links:
The web site contains links to other sites. Providence Health System FCU is not responsible for the privacy practices or the content of such web sites.

Cookies:
Some parts of the credit union's web site may use a "cookie" which is a file placed on your computer hard drive that allows the web site server to log the pages you use in the site and to determine if you have visited the site before. The cookie captures no personal identification information. The server uses this information to provide certain features during your visit to the web site. You can set your browser to warn you when placement of a cookie is requested, and decide whether to accept it. By rejecting a cookie, some of the features available on the site may not function properly. 		Providence